Valley View Casino Center is committed to developing a diverse workforce marketplace that opens the door to opportunity and unleashes the possibilities within each and every employee. We believe a diverse workforce is not merely an advantage; it is absolutely mandatory for a company to be successful in today’s business climate.
Part-time Porters – The porter position is one of the most critical positions during events because porters are responsible for ensuring the cleanliness and upkeep of all general areas including the outer and inner concourses, event floor (including the lounge), seating areas, restrooms, entrance ways, and stairwells. Porters must provide excellent customer service and exceed our guests’ expectations. The porter is also responsible for providing general assistance and customer service to guests as needed, in a friendly and helpful manner.
Part-time Porter Team Supervisor – The part-time Porter Team Supervisor will work closely with the venue Operations Management team to ensure quality and productivity of the Porter team. This individual will be expected to perform his/her job function in a matter consistent with venue Management’s direction and be an advocate of AEG’s Encore Program’s values, both with the goal of exceptional customer service. Also this person must have the ability to maintain good business relations with all employees and managers in other departments.
Part-time Ushers – The usher position has the most interaction with our guests during events, and as such must provide excellent customer service and exceed our guests’ expectations. The usher position is responsible for properly checking guests’ tickets as they enter the seating areas, concourses, and other areas of the facility. The usher must properly direct guests to their seats, and to other services around the facility including Guest Services, the box office, restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Manager. The usher is also responsible for providing general assistance and customer service to guests as needed, in a friendly and helpful manner.
Part-time Security Officers – The Part Time Security Officer is responsible for overseeing the safety and security of Valley View Casino Center Arena patrons, employees, and assets.