› Box Office
BOX OFFICE HOURS:
Monday – Friday: 10:00 am to 5:00 pm
Saturday: 10:00 am to 3:00 pm
*If there is an event at VVCC on Sunday, the Box Office will open at noon and close ½ hour after start of event.
HOURS ON EVENT DAYS:
The Box Office will stay open until approximately thirty minutes after the scheduled event starting time for sales of that event only.
Tickets to all events at Valley View Casino Center can be purchased by visiting valleyviewcasinocenter.com or AXS.com or by phone at 1-888-9-AXS-TIX. Tickets are also available at the Valley View Casino Center Box Office (see below for more information).
BOX OFFICE PURCHASES:
THERE ARE NO REFUNDS OR EXCHANGES ONCE TICKETS HAVE BEEN PURCHASED.
Tickets may be purchased directly at the Valley View Casino Center Box Office located at 3500 Sports Arena Blvd, San Diego, CA 92110. Acceptable forms of payment include CASH, AMERICAN EXPRESS, MASTERCARD, and VISA. When purchasing tickets with a credit card, you must show a valid photo identification to complete the transaction.
ACCESSIBLE SEATING INFORMATION:
Monday - Friday 11:00 am to 4:00 pm
Guests requiring special seating for wheelchairs, semi-ambulatory, or other mobility impairments, or guests that are hearing impaired should contact the Valley View Casino Center Box Office at (619) 224-4171 x322 to arrange for the purchase of tickets. The accessible seating hotline is open Monday through Friday from 11am to 4pm and for the first hour that tickets go on sale for any event. For those patrons who require an interpreter we recommend contacting the Box Office prior to the first day an event goes on sale or a minimum of 30 days prior to the event. All efforts will be made to fulfill any requests made after that time but are not guaranteed.
LOST OR STOLEN TICKETS:
Tickets are non-refundable. If your tickets are stolen or damaged, please notify the Valley View Casino Center Box Office immediately. If tickets are stolen, you must provide the ticket office with a copy of the police report (the file number alone will not be accepted), including the exact locations of the seats in question. After verification by the Box Office, a seat locator will be issued. The replacement locator is subject to a charge not to exceed the face value of the stolen tickets. Tickets that are lost or misplaced will not be replaced. To avoid any problems, please be sure to keep your tickets in a safe place.
CANCELED OR POSTPONED EVENTS:
Should an event at Valley View Casino Center be canceled or postponed, tickets may be refunded at the location where they were purchased. If an event is postponed, please contact the location where they were purchased for specific instructions.
Will Call is located at the Box Office on the north side of Valley View Casino Center. Proper identification and a credit card are required to pick up tickets. If you have other pre-arranged plans for your Will Call tickets, please visit the Box Office during normal business hours.
Guests wishing to purchase tickets from Valley View Casino Center during a public on-sale should arrive 30 minutes before on-sale start time. A representative will issue numbered wristbands which will determine the order in which purchases will be made.